Sales Associate

RESPONSIBILITIES

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.

• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.

• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.

• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.

• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.

• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

QUALIFICATIONS

• At least 16 years old

• Available to work a flexible schedule

• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)

• Good communicator with the ability to engage with customers

• Able to handle customer interactions and potential issues/concerns courteously and professionally

• Use basic information-gathering skills to solve problems

• Ability to learn procedural knowledge acquired through on- the-job training

ESSENTIAL JOB FUNCTIONS

• Frequently operate cash register

• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet

• Frequently ascend/descend ladders in order to retrieve and put away stock

• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor

• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations

• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise

• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)  

• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures

• Must be able to remain in a stationary, upright position for 80% of the time

Apply online with the link below.

https://careers.fivebelow.com/us/en/job/JR86321/Sales-Associate?utm_campaign=google_jobs_apply&utm_source=google_jobs_apply&utm_medium=organic